Privacy Policy
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This Privacy Policy describes how Freshwasheu, operating at freshwasheu.world, collects, uses, stores, and protects personal information when you browse our website, purchase screen-free evening program kits, download printable materials, or contact us about our products and services in the United States.
Who we are
The data controller for personal information processed through this website is Freshwasheu, located at 136 W 87th St, New York, NY 10024, United States. You may contact us by phone at +16467895612 or through the contact details published on our reach-us page. Our products include digital and optionally printed wind-down kits such as the Moonlight Journal Kit, Hearthside Story Deck, and Tactile Sort Evening bundle.
Scope of this policy
This policy applies to personal data collected when you use freshwasheu.world, submit inquiries about evening flows, place orders for program materials, subscribe to product updates if offered, visit our studio by appointment, or interact with customer support regarding kit licensing, printing, or delivery.
Information we collect
Information you provide
When you complete our contact form or place an order, we may collect your name, email address, message content, billing and shipping address if you request physical materials, phone number if you choose to share it, and consent records confirming you agree to data processing. If you request group or classroom licensing for our screen-free programs, we may collect organization name, role, and estimated number of participants.
Information collected automatically
When you visit our site, we may automatically collect technical data such as IP address, browser type, device type, operating system, referring URL, pages viewed, time spent on pages, and approximate region derived from IP address. We use this information to secure the website, understand how visitors discover our kits, and improve navigation. For details on cookies, see our Cookies Policy.
Payment information
If you purchase a product, payment processing may be handled by third-party payment providers. We do not store full payment card numbers on our servers. We may retain transaction identifiers, purchase date, product name, amount paid, and delivery status for accounting and customer support.
How we use your information
We process personal data for the following purposes related to our screen-free program products:
- Fulfilling orders and delivering digital download links or printed decks
- Responding to questions about kit contents, evening flows, and printer settings
- Providing customer support, including replacement files and return handling per our Return Policy
- Improving product descriptions, usability of freshwasheu.world, and instructional materials
- Detecting fraud, abuse, or unauthorized copying of our printable assets
- Complying with legal obligations, tax requirements, and lawful requests from authorities
- Sending transactional messages such as order confirmations when applicable
We do not use your information to sell unrelated products. We do not profile you for automated decisions that produce legal or similarly significant effects.
Legal bases for processing
Depending on your location and the activity, we rely on one or more of the following legal bases: performance of a contract when you purchase a kit; legitimate interests in operating and securing our business, improving products, and preventing misuse; consent when you opt in to optional communications or accept non-essential cookies; and compliance with legal obligations.
Sharing of information
We may share personal information with trusted service providers who assist us under contract, including website hosting, email delivery, payment processors, print fulfillment partners if you order physical materials, analytics providers where permitted, and professional advisors such as accountants or lawyers when necessary. These parties may process data only on our instructions and must protect it appropriately.
We may disclose information if required by law, court order, or governmental request, or to protect the rights, property, or safety of Freshwasheu, our customers, or others. If our business undergoes a merger, acquisition, or asset sale, personal data may transfer as part of that transaction subject to continued protection consistent with this policy.
International transfers
Our primary operations are in the United States. If you access our services from outside the US, your information may be transferred to and processed in the United States or other countries where our providers operate. We implement appropriate safeguards where required by applicable law.
Data retention
We retain personal information only as long as necessary for the purposes described in this policy. Contact form submissions are typically retained for up to twenty-four months unless a longer period is needed to resolve an inquiry or dispute. Order and licensing records may be retained for seven years for tax and accounting purposes. Technical logs may be kept for a shorter period unless needed for security investigations.
Security
We implement administrative, technical, and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure; we encourage you to use strong passwords for any accounts we provide and to contact us promptly if you suspect unauthorized access.
Your rights
Depending on applicable law, you may have the right to access, correct, delete, or restrict processing of your personal data, to object to certain processing, to data portability, and to withdraw consent where processing is based on consent. You may also have the right to lodge a complaint with a supervisory authority. To exercise your rights, contact us using the details on our reach-us page. We will respond within the timeframe required by law.
Children
Our website and products are directed to adults purchasing screen-free evening programs for household use. We do not knowingly collect personal information from children under thirteen without parental consent. If you believe a child has provided us data, contact us and we will take appropriate steps to delete it.
Third-party links
Our site may link to third-party resources such as Google Maps embeds. Those services have their own privacy practices. We encourage you to review their policies before providing personal information to them.
Changes to this policy
We may update this Privacy Policy to reflect changes in our products, technology, or legal requirements. The updated version will be posted on this page with a revised date. Material changes may be communicated through a notice on freshwasheu.world where appropriate.
California privacy rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act, including the right to know categories of personal information collected, sources, business purposes, categories of third parties with whom we share data, and specific pieces of personal information we hold about you. You may request deletion subject to exceptions, opt out of sale or sharing where applicable, and not receive discriminatory treatment for exercising rights. We do not sell personal information as defined under CCPA for monetary consideration. Submit requests through reach-us.html with sufficient detail for verification.
Marketing and product updates
We send promotional emails only when you opt in. Transactional messages related to orders, file delivery, or support are not marketing. You may unsubscribe from promotional messages using the link provided or by contacting us.
Product-specific notes
When you use our Moonlight Journal Kit, Hearthside Story Deck, or Tactile Sort Evening materials, any journal entries or notes you write remain on your own paper or devices and are not transmitted to us unless you voluntarily include them in a support message. We do not collect health metrics or sleep tracking data through our products.
Contact
For privacy questions regarding Freshwasheu screen-free program kits and related services, contact us at 136 W 87th St, New York, NY 10024, United States, phone +16467895612, or via the contact information on reach-us.html.